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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jhosepher Guzmhon

Jhosepher Guzmhon

March 13, 2025

5  out of  5
rating by Jhosepher Guzmhon
"Excelente atención, información clara y precisa recibida. Muchas gracias"
We responded:
"Thank you, Jhosepher, for your wonderful review! We're glad to hear that you received excellent service and clear, precise information. Providing a great customer experience is our priority. We appreciate your trust in Lorena Vaca State Farm! - Lorena "
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Greg Robinson

March 8, 2025

5  out of  5
rating by Greg Robinson
"The customer service here really is what does it for me. Always professional and always friendly!"
We responded:
"Thank you, Greg! We truly appreciate your kind words. Providing professional and friendly service is our top priority, and we’re so glad to hear that you've had a great experience with our team. If you ever need anything, we’re always here to help. Thanks for being a valued part of the Lorena Vaca State Farm family! - Lorena"
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Georgleidys Rodriguez

February 26, 2025

5  out of  5
rating by Georgleidys Rodriguez
"La atención excelente y muy confiables, me encanta el servicio que ofrece Lorena Vacca y su equipo, muy agradecida con ellos y son 100% recomendados"
We responded:
"¡Gracias por los comentarios positivos! Me alegra saber que ha disfrutado trabajando con nuestro equipo para sus necesidades de cobertura. No dude en comunicarse si hay algo más en lo que podamos ayudarlo. -Lorena "
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araceli amezcua

February 19, 2025

5  out of  5
rating by araceli amezcua
"Always happy to help me with my policies"
We responded:
"Thank you, Araceli! We’re happy to hear that our team has been able to assist you with your policies. Providing excellent service is our top priority, and we appreciate your trust in us! "
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Carola tv

February 11, 2025

5  out of  5
rating by Carola tv
"Lorena vaca, es muy buena en su trabajo se toma el tiempo en explicar todo , ella es la mejor, estoy muy contenta de tener una aseguranza con ella ,"
We responded:
"Muchas gracias, Carola! Apreciamos mucho tus amables palabras sobre nuestra oficina. Estamos muy felices de tenerte como parte de nuestra familia de State Farm y esperamos seguir atendiéndote. "
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Cristina Almeda

February 5, 2025

5  out of  5
rating by Cristina Almeda
"Esmeralda is the best customer service representative I’ve always had a great experience with her, she is knowledgeable, patient and very professional with everything about my business insurance. Lorena has a great team that supports and keeps her clients happy and well taken care of."
We responded:
"Thank you so much, Cristina! We’re delighted to hear that Esmeralda has provided you with excellent service and support for your business insurance needs. Our team takes great pride in delivering knowledgeable, patient, and professional assistance. We truly appreciate your kind words and your trust in our agency! - Lorena"
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Flor Pacheco

January 27, 2025

5  out of  5
rating by Flor Pacheco
"Lorena Vaca y su equipo son muy amables , profesionales y eficientes en cuanto al servicio que ofrecen. Siempre tienen buena actitud aclarando dudas, contestando preguntas y ayudando a dar solucion en cuanto a las poliza de cada seguro. Recomendada 100%"
We responded:
"¡Gracias, Flor, por tu increíble reseña! Nos alegra saber que nuestro equipo han podido brindarte un servicio amable, profesional y eficiente. Siempre estamos aquí para responder tus preguntas y ayudarte con tus pólizas de seguro. ¡Apreciamos tu recomendación al 100%! - Lorena""
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Federico Chontal

January 24, 2025

5  out of  5
rating by Federico Chontal
"Excelente atención recomiendo esta aseguranza te ayudan con tu problema y te brindan la atención adecuada."
We responded:
"Gracias por la maravillosa reseña, Federico! ¡Me alegra saber que ha disfrutado trabajando con nosotros y que nos recomendaría a otros! Háganos saber si hay algo más que podamos hacer por usted. -Lorena"
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Anthony Gomez

January 21, 2025

5  out of  5
rating by Anthony Gomez
"El servicio es muy bueno y la atención muy rápida, me gusta mucho este seguro full recomendable"
We responded:
"Gracias, Anthony, por tu amable reseña! Nos alegra saber que recibiste un servicio rápido y de calidad. Tu recomendación significa mucho para nosotros. Siempre estamos aquí para ayudarte con cualquier necesidad de seguro. ¡Gracias por confiar en nuestra agencia! -Lorena"
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Jose Tapia

January 20, 2025

5  out of  5
rating by Jose Tapia
"She provided excellent service office team very helpful always willing to answer all my questions great costumer service"
We responded:
"Thank you for the positive feedback, Jose! I am glad to hear you enjoyed working with us. If we can help you with anything else, please let us know. - Lorena"
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Yuvi Garcia

January 20, 2025

5  out of  5
rating by Yuvi Garcia
"Exelente servicio , recomiendo a Lorena Vaca y a su equipo , siempre resuelven mys dudas , muy professionals ☺️"
We responded:
""¡Gracias por tus amables palabras, Yuvi! Me alegra mucho saber que ha recibido un excelente servicio de nuestro equipo. Si hay algo más en lo que podamos ayudarle, háganoslo saber.-Lorena"
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Ivan Arellano

January 20, 2025

5  out of  5
rating by Ivan Arellano
"Estoy muy contento con el servicio profesional que me ofrecen y como me explican mis coverturas."
We responded:
""¡Gracias por la reseña, Iván! Me alegra saber que ha disfrutado trabajando con nuestro equipo. Háganos saber si hay algo más en lo que podamos ayudarle. - Lorena"
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Yepez Carino

October 16, 2024

5  out of  5
rating by Yepez Carino
"“Lorena Vaca provided exceptional service! She is knowledgeable, attentive, and truly cares about her clients’ needs. Her professionalism and dedication made the entire process smooth and stress-free. Highly recommend working with her!”"
We responded:
"Jonathan, thank you so much for the kind words and five stars! Reviews like yours truly make our day. If there is anything else we may assist you with, don't hesitate to reach out. We are here for you! - Lorena "
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Ruby Pulido-Vaca

August 23, 2024

5  out of  5
rating by Ruby Pulido-Vaca
"Love the service at this state farm the people are kind especially Esmeralda always willing to answer any questions i have about my insurance."
We responded:
"Thank you for the wonderful feedback, Ruby! I am so glad you have enjoyed working with our team and found Esmeralda to be helpful with your insurance questions. Please feel free to stop or call if there is anything else we can assist you with. We are happy to help! - Lorena "
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Kevin

August 23, 2024

5  out of  5
rating by Kevin
"The service that was provided by Esmeralda at State Farm Insurance was nothing short of stellar! She provided excellent service that was second to none as she made jumping from Allstate to State Farm a breeze! Thank you Esmeralda for your great service! 5 stars!"
We responded:
"Thank you so much for leaving out office a review. I am happy to hear that Esmeralda was able to assist you with your insurance needs. We are so lucky to have her on our team. Please don’t hesitate to reach out if there’s any other way we can help you! "
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Carmen Buechel - Brown

March 12, 2024

5  out of  5
rating by Carmen Buechel - Brown
"So far so impressed, my previous agent retired and Lorena and Elizabeth have been very helpful."
We responded:
"Thank you, for taking the time to give us a review. We appreciate your business!"
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WhiteWolf

February 11, 2023

5  out of  5
rating by WhiteWolf
"I truly trust this State Farm With my Renters Insurance A bit over $10 Dollars I can trust State Farm"
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AB Solutions

September 28, 2022

5  out of  5
rating by AB Solutions
"Lorena & her team of professionals will help you in the best way possible to meet your insurance needs. Definitely recommend!"
We responded:
"Thank you! Happy to help!"
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Elizabeth Tamayo Frias

July 20, 2022

5  out of  5
rating by Elizabeth Tamayo Frias
"Lorena is a great agent and her office team is very helpful. Always willing to help find the best policies for our needs. Keep up the great work"
We responded:
"I appreciate your trust!"
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Ali Amez

April 6, 2022

5  out of  5
rating by Ali Amez
"Excellent customer service and friendly staff!"
We responded:
"Thank you!"
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ceci rivera

April 5, 2022

5  out of  5
rating by ceci rivera
"Awesome service, super nice staff, best coverage highly recommend 😊"
We responded:
"Thank you, for recommending my office1"
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Maria Cervantes

April 4, 2022

5  out of  5
rating by Maria Cervantes
"Lorena is a great agent with great character. She is very professional and a pleasure to deal with. She puts the need of her clients first. She listens and empathizes with clients to understand what rates and coverages better suits them. Lorena is also bilingual and helps the Spanish community. She has excellent communication skills and many years of insurance experience. One of the things that I love most about her, is that she is always available to help her clients. Lorena goes above and beyond to provide quality service. I highly recommend Lorena Vaca as an insurance agent. Stop by her office, she offers, auto, home, renters and life insurance."
We responded:
"Thank you, for your trust!"
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Scott Brower

August 27, 2021

5  out of  5
rating by Scott Brower
"I have been with State Farm for over 20 years. The local agents are always ready to help. Never had a problem finding the right policy for me. Keep up the great work!"
We responded:
"Thank you, Scott, for the amazing review. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Candelario Ramos

August 26, 2021

5  out of  5
rating by Candelario Ramos
"Always an outstanding customer serviceA+ I'm highly satasfied with their professionalism, I'll highly recommend anyone looking for any type of insurance to give them a try. You won't be disappointed."
We responded:
"Candelario, thank you for your kind comments. It means a lot to our team. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Ivy Dennen

August 23, 2021

5  out of  5
rating by Ivy Dennen
"Amazing service !!!"
We responded:
"Thank you, for your trust in us!"