State Farm® Insurance Agent Lorena Vaca
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Megalodon John
May 9, 2025
5
out of
5
rating by Megalodon John
"The best insurance experience you will ever have! This office is the only one you’ll ever want to go to. The people here feel like family but are professional and know their stuff. They respond promptly, respectful, and always have your needs in mind."
We responded:
"Thank you so much! Your kind words truly mean a lot to our entire team. We work hard to create a welcoming, knowledgeable environment where each customer feels like family, so it's wonderful to hear that reflected in your experience. We’re always here when you need us! - Lorena "
Imelda Marquez
April 30, 2025
5
out of
5
rating by Imelda Marquez
"Excelente servicio"
We responded:
"Hi Imelda, thank you so much for updating your review! We're thrilled to know you're happy with the service you’ve received. Our team works hard to make every experience a positive one, and we’re grateful for your continued support. - Lorena "
Fernanda Flores
April 27, 2025
5
out of
5
rating by Fernanda Flores
"100% recomendada!!, amable y se preocupa de brindarte una buena atención, respondiendo a todas tus inquietudes y preguntas, muy profesional, volvería a contratar seguros con ella."
We responded:
"Muchas gracias por tus amables palabras, Fernanda. Nos alegra mucho saber que quedaste contenta con el servicio que recibiste y que Lorena pudo brindarte una atención experta. Es un placer ayudarte con todas tus necesidades de seguros. No dudes en contactarnos si tienes alguna pregunta. ¡Te agradecemos mucho tu apoyo! - Lorena "
lizbee rose
April 16, 2025
5
out of
5
rating by lizbee rose
"I love her service! Would definitely recommend."
We responded:
"Thank you, we appreciate your business! "
H100wrx
April 8, 2025
5
out of
5
rating by H100wrx
"Great customer service"
We responded:
"Thank you for the 5-star review! At Lorena Vaca State Farm, providing great customer service is at the heart of everything we do. We appreciate your support and look forward to continuing to serve you with care and dedication! - Lorena "
Yuriko Robles
March 31, 2025
5
out of
5
rating by Yuriko Robles
"I had a great experience with Lorena. She was able to provide me with in depth details on the policy I was inquiring about. She was very professional, curious and very knowledgable. I plan to recommend Lorena to others, her service was greatly appreciated."
We responded:
"Thank you, Yuriko, for your wonderful review! Our team is committed to providing knowledgeable service, and we’re so glad to hear that we were able to assist you with in-depth details on your coverage inquiry. Your recommendation means a lot to us, and we truly appreciate your support. Please don’t hesitate to reach out if you ever need anything! - Lorena "
Graciela Alvarez Cuevas
March 29, 2025
5
out of
5
rating by Graciela Alvarez Cuevas
"Me gusta la paciencia y tiempo que me dan al explicar las polizas y todo el personal son bien amables, nos dan confianza de preguntar cualquier duda, y asi entender bien, aque se refiere cada poliza. Por mi experiencia yo los recomiendo porque para mi, la mejor Agencia de State Farm es Lorena Vaca."
We responded:
": ¡Gracias por tus maravillosos comentarios, Graciela! Me alegra saber que nuestro equipo fue amable y servicial al atender tus necesidades de cobertura. Si necesitas ayuda con algo más, no dudes en avisarnos. ¡Con gusto te ayudaremos -Lorena "
ariana hernandez
March 28, 2025
5
out of
5
rating by ariana hernandez
"I love Lorena and her crew. They are always whiling to help at any time I have had great experience with them not only for my car insurance but also with my business insurance."
We responded:
"Thank you so much, Ariana! Your kind words mean the world to us. Our team is truly dedicated to providing the best service possible, and we’re so glad to hear you’ve had a great experience with both your car and business insurance. We appreciate your trust and are always here whenever you need us! - Lorena "
viviana castellanos
March 19, 2025
5
out of
5
rating by viviana castellanos
"Nallely has shown me from time to time that her customer service is exceptional, She is very attentive and gives me the help and answers for any concern I have. The professionalism she has along with how she cares says alot 10/10 recommend! Thank you Nallely!"
Vanessa Borjas
March 19, 2025
5
out of
5
rating by Vanessa Borjas
"Nayeli‘s professionalism was on point. Communication was great was very helpful. Answered all of my questions and concerns."
We responded:
"Vanessa, thank you for sharing your experience! We’re so happy to hear that Nallely was able to assist you with professionalism and clear communication. We pride ourselves on being helpful and ensuring all your questions are answered. If you ever need anything else, we’re here for you! - Lorena"
Jhosepher Guzmhon
March 13, 2025
5
out of
5
rating by Jhosepher Guzmhon
"Excelente atención, información clara y precisa recibida. Muchas gracias"
We responded:
"Thank you, Jhosepher, for your wonderful review! We're glad to hear that you received excellent service and clear, precise information. Providing a great customer experience is our priority. We appreciate your trust in Lorena Vaca State Farm! - Lorena "
Greg Robinson
March 8, 2025
5
out of
5
rating by Greg Robinson
"The customer service here really is what does it for me. Always professional and always friendly!"
We responded:
"Thank you, Greg! We truly appreciate your kind words. Providing professional and friendly service is our top priority, and we’re so glad to hear that you've had a great experience with our team. If you ever need anything, we’re always here to help. Thanks for being a valued part of the Lorena Vaca State Farm family! - Lorena"
Georgleidys Rodriguez
February 26, 2025
5
out of
5
rating by Georgleidys Rodriguez
"La atención excelente y muy confiables, me encanta el servicio que ofrece Lorena Vacca y su equipo, muy agradecida con ellos y son 100% recomendados"
We responded:
"¡Gracias por los comentarios positivos! Me alegra saber que ha disfrutado trabajando con nuestro equipo para sus necesidades de cobertura. No dude en comunicarse si hay algo más en lo que podamos ayudarlo. -Lorena "
araceli amezcua
February 19, 2025
5
out of
5
rating by araceli amezcua
"Always happy to help me with my policies"
We responded:
"Thank you, Araceli! We’re happy to hear that our team has been able to assist you with your policies. Providing excellent service is our top priority, and we appreciate your trust in us! "
Carola tv
February 11, 2025
5
out of
5
rating by Carola tv
"Lorena vaca, es muy buena en su trabajo se toma el tiempo en explicar todo , ella es la mejor, estoy muy contenta de tener una aseguranza con ella ,"
We responded:
"Muchas gracias, Carola! Apreciamos mucho tus amables palabras sobre nuestra oficina. Estamos muy felices de tenerte como parte de nuestra familia de State Farm y esperamos seguir atendiéndote. "
Cristina Almeda
February 5, 2025
5
out of
5
rating by Cristina Almeda
"Esmeralda is the best customer service representative I’ve always had a great experience with her, she is knowledgeable, patient and very professional with everything about my business insurance. Lorena has a great team that supports and keeps her clients happy and well taken care of."
We responded:
"Thank you so much, Cristina! We’re delighted to hear that Esmeralda has provided you with excellent service and support for your business insurance needs. Our team takes great pride in delivering knowledgeable, patient, and professional assistance. We truly appreciate your kind words and your trust in our agency! - Lorena"
Flor Pacheco
January 27, 2025
5
out of
5
rating by Flor Pacheco
"Lorena Vaca y su equipo son muy amables , profesionales y eficientes en cuanto al servicio que ofrecen. Siempre tienen buena actitud aclarando dudas, contestando preguntas y ayudando a dar solucion en cuanto a las poliza de cada seguro. Recomendada 100%"
We responded:
"¡Gracias, Flor, por tu increíble reseña! Nos alegra saber que nuestro equipo han podido brindarte un servicio amable, profesional y eficiente. Siempre estamos aquí para responder tus preguntas y ayudarte con tus pólizas de seguro. ¡Apreciamos tu recomendación al 100%! - Lorena""
Federico Chontal
January 24, 2025
5
out of
5
rating by Federico Chontal
"Excelente atención recomiendo esta aseguranza te ayudan con tu problema y te brindan la atención adecuada."
We responded:
"Gracias por la maravillosa reseña, Federico! ¡Me alegra saber que ha disfrutado trabajando con nosotros y que nos recomendaría a otros! Háganos saber si hay algo más que podamos hacer por usted. -Lorena"
Anthony Gomez
January 21, 2025
5
out of
5
rating by Anthony Gomez
"El servicio es muy bueno y la atención muy rápida, me gusta mucho este seguro full recomendable"
We responded:
"Gracias, Anthony, por tu amable reseña! Nos alegra saber que recibiste un servicio rápido y de calidad. Tu recomendación significa mucho para nosotros. Siempre estamos aquí para ayudarte con cualquier necesidad de seguro. ¡Gracias por confiar en nuestra agencia! -Lorena"
Jose Tapia
January 20, 2025
5
out of
5
rating by Jose Tapia
"She provided excellent service office team very helpful always willing to answer all my questions great costumer service"
We responded:
"Thank you for the positive feedback, Jose! I am glad to hear you enjoyed working with us. If we can help you with anything else, please let us know. - Lorena"
Yuvi Garcia
January 20, 2025
5
out of
5
rating by Yuvi Garcia
"Exelente servicio , recomiendo a Lorena Vaca y a su equipo , siempre resuelven mys dudas , muy professionals ☺️"
We responded:
""¡Gracias por tus amables palabras, Yuvi! Me alegra mucho saber que ha recibido un excelente servicio de nuestro equipo. Si hay algo más en lo que podamos ayudarle, háganoslo saber.-Lorena"
Ivan Arellano
January 20, 2025
5
out of
5
rating by Ivan Arellano
"Estoy muy contento con el servicio profesional que me ofrecen y como me explican mis coverturas."
We responded:
""¡Gracias por la reseña, Iván! Me alegra saber que ha disfrutado trabajando con nuestro equipo. Háganos saber si hay algo más en lo que podamos ayudarle. - Lorena"
Yepez Carino
October 16, 2024
5
out of
5
rating by Yepez Carino
"“Lorena Vaca provided exceptional service! She is knowledgeable, attentive, and truly cares about her clients’ needs. Her professionalism and dedication made the entire process smooth and stress-free. Highly recommend working with her!”"
We responded:
"Jonathan, thank you so much for the kind words and five stars! Reviews like yours truly make our day. If there is anything else we may assist you with, don't hesitate to reach out. We are here for you! - Lorena "
Ruby Pulido-Vaca
August 23, 2024
5
out of
5
rating by Ruby Pulido-Vaca
"Love the service at this state farm the people are kind especially Esmeralda always willing to answer any questions i have about my insurance."
We responded:
"Thank you for the wonderful feedback, Ruby! I am so glad you have enjoyed working with our team and found Esmeralda to be helpful with your insurance questions. Please feel free to stop or call if there is anything else we can assist you with. We are happy to help! - Lorena "
Kevin
August 23, 2024
5
out of
5
rating by Kevin
"The service that was provided by Esmeralda at State Farm Insurance was nothing short of stellar! She provided excellent service that was second to none as she made jumping from Allstate to State Farm a breeze! Thank you Esmeralda for your great service! 5 stars!"
We responded:
"Thank you so much for leaving out office a review. I am happy to hear that Esmeralda was able to assist you with your insurance needs. We are so lucky to have her on our team. Please don’t hesitate to reach out if there’s any other way we can help you! "